Our commitment

Why responsible gaming Important?

Online gaming is a popular form of entertainment for millions of people. But like any form of entertainment, it can become harmful without the right boundaries. 8z88At 8z88, we believe responsible gaming is more than a policy — it is our core commitment to every member.

Responsible Gaming It means playing mindfully, knowing your limits, and not letting gaming take priority over other areas of your life. At 8z88, we provide multiple tools and services to uphold this principle — giving you full control over your gaming.

Every year, many people across Bangladesh and around the world fall victim to problem gambling. The main causes are lack of awareness, ignoring limits, and not seeking help in time. 8z88 wants every player to play with enjoyment, not harm. That is why we Responsible gaming Committed to building a responsible culture.

Every member registered on our platform is automatically covered by responsible gaming protections. If you ever feel your gaming is getting out of control, use our tools or contact the support team — no questions asked.

Tool

Responsible Gaming Tools

8z88 puts you in full control of your gaming. All of these tools can be managed directly from your account.

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, 8z88 will automatically stop accepting further deposits — so you never have to worry about going over budget.

Time Limit

Decide in advance how long you will play each day. Once your set time is up, the session will end automatically. Avoid spending excessive time in front of the screen.

Loss Limit

Enable loss limits so you stop playing once you reach a set amount. This protects you from chasing losses and helps keep financial damage under control.

Reality Check

At regular intervals, a pop-up notice will appear summarizing how long you have been playing and how much you have won or lost. This helps you stay grounded and make informed decisions.

Cooling-Off Period

If you feel you need a short break, temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you need an extended break, self-exclude for anywhere between 6 months and 5 years. During this period, your account will be completely inactive and you will not receive any communications.

How Limits Work

For example — if a player sets a monthly deposit limit of BDT 5,000:

Daily Limit

Deposit up to BDT 500

300 Used 200 Remaining
Weekly Limit

Deposit up to BDT 1,500

600 Used 900 Remaining
Monthly Limit

Deposit up to BDT 5,000

1,250 Used 3,750 Remaining
Caution

Problem Gambling Signs Recognise

Responsible gaming The first step is knowing yourself. If you notice the signs below, it may be time to pause and seek support. 8z88 is always here for you.

  • Hiding your betting activity or lying to family about it
  • Betting more to chase losses
  • Feeling restless, irritable, or anxious when not gaming
  • Spending more time on gaming than with family, friends, or work
  • Betting with money meant for bills or essential expenses
  • Unable to stop playing even when you want to
  • Gaming is affecting your sleep, eating, or physical health
  • Betting with borrowed money or funds taken from others

If you notice any of the signs above, contact 8z88 support today. Seeking help is a sign of strength, not weakness.

Self-Assessment
Self-Assessment Questionnaire

Answer the following questions honestly. If more than 3 of your answers are "Yes", consider reaching out for support.

Have I ever spent more than my set budget?
Has gaming caused problems in my relationships with family or friends?
After a loss, have I played more trying to win it back?
Do you find yourself thinking about gaming during work or study?
Have I tried to cut back or stop gaming but failed?
Do I rely on gaming winnings to deal with financial pressure?
Have I been dishonest with family about how much I game?
Am I gaming to relieve stress or depression?

This questionnaire is not a substitute for professional diagnosis. If you have concerns, please contact our support team or consult a specialist.

Self-Exclusion

How to Self-Exclude Enable

If you feel you need a longer break, activate self-exclusion. The process is straightforward and takes effect immediately.

1
Log in to your account

Log in to your 8z88 account and go to the "Account Settings" menu. Look for the "Responsible Gaming" option.

2
Select Your Self-Exclusion Period

Choose your preferred duration — 6 months, 1 year, 3 years, or 5 years. Once active, this cannot be cancelled before the period ends.

3
State a reason (optional)

You may optionally provide a reason for your self-exclusion. This helps us improve our service, but it is not required for the self-exclusion to take effect.

4
Confirm

Confirm your decision. Your account will be deactivated immediately and no marketing messages will be sent to you.

5
Contact Support

If you need support during your self-exclusion period, please reach out to our 24/7 support team. We're always here for you.

Once self-exclusion is activated, your account cannot be reactivated before the set period ends. Please think carefully before making this decision.

Self-Exclusion Period
6 Months
Short-Term Break
Brief
1 Year
Medium-Term Break
Popular
3 Years
Long-Term Break
Long
5 Years
Maximum Duration
Maximum

Self-exclusion can also be activated through direct support. Let our agent know via 24/7 live chat.

Advice

Healthy Gaming Top Tips

Follow these simple habits to keep your gaming responsible at 8z88.

Set Your Budget First

Decide how much you are willing to spend before you start playing. Set a budget that you can afford to lose without it affecting your daily life. Always keep gaming funds within your entertainment budget.

Treat winnings as a bonus

Think of gaming as entertainment, not a source of income. A win is a bonus — a loss is the cost of fun. This mindset keeps the pressure off.

Set Your Time

Set a timer when you start playing. When it goes off, take a break — you can always come back later. Playing for long stretches at a time reduces focus and impairs decision-making.

Enjoy other activities too

Make time for family, friends, sports, and hobbies alongside gaming. Variety in life reduces over-reliance on gaming and supports better mental health.

Never bet on impulse

Never place bets when you are angry, frustrated, or under the influence of alcohol. Emotional decisions are usually poor ones and tend to lead to greater losses. Take a break from gaming when you are in this state.

Talk to a Loved One

Talk to a family member or trusted friend about any gaming concerns. Do not isolate yourself — reach out for support. Open conversation is the first step toward solving a problem.

18+ Only

Minor Protection Policy

8z88 An adults-only gaming platform. Our services are strictly for users aged 18 and above. We take firm measures to protect minors from accessing our platform.

Every user's age is verified during registration. If it is later found that a member is under 18, their account will be closed immediately.

Age Verification System
A national ID or date of birth is verified at the time of registration.
Parental Controls
Parents should set a PIN or password lock on devices to prevent children from accessing gaming sites.
Instant Report
If you become aware that a minor has opened an account, please notify our support team immediately.
Guide for Parents

Take the following steps to make sure your child is not accessing online gaming sites:

1
Use parental control software on your devices
2
Block gaming sites on your browser
3
Limit access to your bank card or mobile banking
4
Talk to your child about the risks of online gaming
5
If in doubt, report it to 8z88 support

If a minor is found to have placed bets using someone else's account, that account will be suspended and funds may not be returned.

FAQ

Frequently Asked Questionnaire

Find answers here to the questions you may have about responsible gaming.

Responsible gaming means staying fully in control of your gaming activity so it does not affect other areas of your life. At 8z88, we support this through multiple tools including deposit limits, time limits, loss limits, reality checks, and self-exclusion — all manageable from your account settings at any time.

Yes, but there are safety rules in place. Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is to protect you from impulsive decisions. The delay is intentional, giving you the space to make a more informed choice.

Your account balance remains protected during self-exclusion. You may withdraw funds, but new deposits and bets will not be permitted. Once the self-exclusion period ends and your account is reactivated, you can use your balance as normal. Contact the support team for any questions.

A cooling-off period is a short-term break — typically 24 hours to 6 weeks — after which your account reactivates automatically. Self-exclusion is longer-term, ranging from 6 months to 5 years, and can only be reversed at the end of the period through a deliberate request. If you feel you have a serious problem, self-exclusion is the more appropriate option.

Start by talking to them with empathy — listen without judgment. Let them know that seeking help is a sign of strength. You can inform the 8z88 support team or tell them about the self-exclusion option. Consulting a professional mental health specialist can also be highly effective.

Reality Check can be set to notify you every 15 minutes, 30 minutes, 1 hour, or 2 hours based on your preference. It reminds you how long you have been playing and the current state of your balance. The notification can be turned off, but we recommend keeping it on as it promotes awareness and supports responsible gaming.
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